Big hotel

3 sanjog kharel - a month ago

Staying at Big hotel was comfortable but service team must work on hygiene and food safety. I have seen them transfering food openly in guest elevator without food cover to serve in top floor banquet. I got no response from service personnel at restaurant on ground floor, pretty loss for the business though. Please upgrade and train your team for better result.

4 Aditya Paudel - 2 months ago

Room bathroom were good. Breakfast was so so. Price wise it is abit in the higher side. Ample parking space and pick and drop from airport available. The exterior of the hotel looks ok. Friendly staff.

1 lisha shrestha - 3 months ago

Poor Service overall. Slow service in the restaurant and very expensive rate with moderate taste. We had booked for the airport drop service and 5 people were made to squeeze in a 4 seater vehicle. The door lock of the bathroom was also rusted.

4 Amit Vaidya - 5 months ago

Hotel is located very close to the India Nepal border in Biratnagar. Nice big porch. They have a retaurant cum bar at lobby level with outdoor seating available. Next to outdoor seating is their swimming pool which presently is under renovation.
Rooms are large and quite ok. Overall a good hotel

4 Alabhya Dahal - 3 months ago

Hotel is nice and clean. Might not be up to the standards of Ktm and Pkr hotels, so one might feel it to be a bit expensive given what you are getting. Generally all services are good, including restaurant ( breakfast good, lunch and dinner very good). Rooms are clean and comfortable.
They have expanded the hotel. The newrooms are cleaner with better bathroom and furniture. Gyms and swimming is also up and running.

1 Rambabu Shrestha - 2 months ago

Poor service with that price, very slow service overall, very expensive for that moderate test. Rooms are normal but it's too expensive. Rusted door lock, broken bathroom lock.

5 Bhuwan Bhandari - 4 weeks ago

From basic to suite ❤️ along with casino and Massage ❣️ Loved the way they treat guests ????