Hotel City Palace Nepalgunj Pvt. Ltd.

3 Pashupati Koirala - 3 months ago

The entry ambience was so good, and it was told that four stars however its service and the space does not look like four stars, there was the rest room outside the main building at the first floor.
We had to shift the room due to stains on the bath room, no much cleaning and high standard as said its grade standard. Therefore, it should be revised the standard and approval systems. Others are ok. In the city centre, it is very convenient locations.

3 Alabhya Dahal - 3 weeks ago

The hotel is nice and clean. The service is smooth and the staffs are very decent. Many rooms available and they are also making gym and swimming pool.
The size of some rooms, however, is small. It feels a bit conjusted. The table and wardrobes are well built though. The rooms are market side are better, but outside noise can reach the room.
Overall, I had a nice experience. The hotel does feel a bit conjusted due to it's architecture. But apart from that, all is good.

3 Pawan Shrotria - 2 months ago

Location of hotel can be said best in town. Located on dhamboji roundabout it is convenient to anyone to find almost ank kind of road conveyance.
Rooms are if a variety. Avoid small rooms as they are not comfortable to move here and there. Hotel also has open bathroom room. Staff is courteous food is average good.

1 Chandrabhan Yadav - 5 months ago

Worst hotel ever. Unprofessional staff and poor service. I am writing it in very cool mind. Really felt. Money is not matter here but yes they are really unprofessiona. Rooms are dirty though it is showing good pic online.

Mosquito ???? are more even in room. Don't stay else you may get sick

2 sabin khatiwada - 7 months ago

Look and feel of the hotel is fine. But we faced issue in cleanliness and interior of room. We couldn`t slept throughout the night due to mosquito. The issue was escalted to front desk however no any action taken aganist the same.

1 sital subedi - a week ago

Customer service is terrible, improper management. I hope you improve in coming days.

4 Tribhuvan Acharya - 11 months ago

luxurious hotel of Nepalgunj city. It is a star label hotel. But it's food quality is not good that much. It should improve it's food quality. In here response of staff is mind blowing... I give it **** only for its staff.